ibayar44 Privacy Policy

1. Introduction

ibayar44 ("ibayar44", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform at ibayar44.co. This Privacy Policy ("Policy") describes in plain terms how ibayar44 collects, uses, discloses, and safeguards personal data submitted by or collected from members, prospective members, and visitors to the ibayar44 website ("you", "your").

This Policy applies to all ibayar44 services, including our online sportsbook, live casino, slot games, wallet services, customer support interactions, and all related digital touchpoints. By creating an ibayar44 account or using any ibayar44 service, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein.

This Policy should be read together with the ibayar44 Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with ibayar44.

2. Data Controller

ibayar44 acts as the data controller in respect of all personal data collected through the ibayar44 platform. As data controller, ibayar44 determines the purposes and means by which your personal data is processed. If you have any questions regarding this Policy or wish to exercise your data rights, please contact us via live chat support available inside your ibayar44 account dashboard.

3. Personal Data We Collect

ibayar44 collects the following categories of personal data:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification details (e.g., MyKad number, passport number) collected during account registration and KYC verification.
• Contact Data: Email address, mobile phone number, and residential address.
• Financial Data: eWallet identifiers (e.g., Touch n Go, Boost, GrabPay registered mobile numbers), bank account details, transaction history, deposit amounts, and withdrawal requests.
• Account Data: Username, encrypted password, account preferences, betting and gaming history, wallet balance, bonus usage, and responsible gaming settings.
• Technical Data: IP address, device identifier, browser type and version, operating system, screen resolution, session duration, page visit logs, and referring URL.
• Communications Data: Records of support interactions, including live chat transcripts and any correspondence between you and ibayar44's support team.
• Usage Data: Information about how you use the ibayar44 platform, including which games you play, which sports markets you view, and how often you log in.

4. How We Collect Your Data

ibayar44 collects personal data through the following means:

• Direct submission: Data you provide when registering an ibayar44 account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated technical collection: Data collected automatically when you visit or use ibayar44, including via cookies, web beacons, server logs, and similar tracking technologies.
• Third-party payment providers: Transaction confirmation data received from eWallet operators (Touch n Go, Boost, GrabPay) and bank FPX services (Maybank, CIMB) when you process a deposit or withdrawal.
• Identity verification partners: Data returned by third-party KYC and identity verification services used to confirm your identity as part of the ibayar44 account verification process.

5. How We Use Your Data

ibayar44 uses your personal data for the following purposes:

• To create and manage your ibayar44 account and verify your identity;
• To process deposits, withdrawals, and wallet transactions in MYR;
• To provide and improve ibayar44's gaming and betting services;
• To detect, prevent, and investigate fraud, money laundering, collusion, or other prohibited conduct;
• To comply with applicable legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements;
• To send you account-related communications, including transaction confirmations, security alerts, and policy updates;
• To personalise your ibayar44 experience, including the display of relevant promotions and betting markets;
• To operate ibayar44's responsible gaming programme, including monitoring for at-risk behaviour and administering self-exclusion requests;
• To respond to your support queries and resolve disputes;
• To analyse platform usage and improve ibayar44's products and services.

6. Legal Basis for Processing

ibayar44 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and ibayar44, including account management, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML, KYC, and responsible gaming obligations.
• Legitimate interests: Processing undertaken in ibayar44's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Where you have provided explicit consent, including for certain marketing communications and optional personalisation features. Consent may be withdrawn at any time by contacting ibayar44 support.

7. Data Sharing & Disclosure

ibayar44 does not sell your personal data to third parties. ibayar44 may share your personal data with:

• Payment service providers: eWallet operators, bank FPX services, and cryptocurrency payment processors necessary to facilitate your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age as part of the account registration and verification process.
• Game providers: Technology partners whose games are integrated into the ibayar44 platform, to the extent necessary to deliver game services and settle outcomes.
• Regulatory and law enforcement authorities: Where ibayar44 is legally required or authorised to disclose data in connection with investigations, legal proceedings, or regulatory compliance.
• Professional advisers: Legal, financial, and technical advisers engaged by ibayar44 under confidentiality obligations.

All third parties with whom ibayar44 shares personal data are required to handle such data in accordance with applicable data protection standards and are prohibited from using it for purposes other than those specified.

8. Data Retention

ibayar44 retains your personal data for as long as your ibayar44 account remains active and for a period thereafter as required by applicable legal, regulatory, and business retention requirements. In general:

• Account and transaction data is retained for a minimum of five (5) years from the date of the last transaction, in accordance with standard AML record-keeping requirements;
• KYC documentation is retained for a minimum of five (5) years from account closure;
• Support interaction records are retained for two (2) years from the date of the interaction;
• Technical and usage logs are retained for twelve (12) months on a rolling basis.

Upon expiry of the applicable retention period, ibayar44 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

9. Cookies & Tracking Technologies

ibayar44 uses cookies and similar tracking technologies on the ibayar44 website to provide a functional and personalised user experience. Types of cookies used include:

• Essential cookies: Required for the ibayar44 platform to function, including session management and login persistence. These cannot be disabled.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics cookies: Used to collect aggregated, anonymised data about how visitors use ibayar44, enabling us to improve the platform.
• Security cookies: Used to detect and prevent fraudulent activity, including login anomaly detection.

You may manage non-essential cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the ibayar44 platform.

10. Security of Your Data

ibayar44 employs technical and organisational security measures appropriate to the nature of the personal data processed, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the ibayar44 platform;
• Encrypted storage of passwords using industry-standard hashing algorithms;
• Role-based access controls limiting ibayar44 staff access to personal data to those with a legitimate operational need;
• Regular third-party security audits and penetration testing of ibayar44 infrastructure;
• Two-factor authentication (2FA) available to all ibayar44 members for account access.

While ibayar44 takes reasonable steps to protect your data, no internet transmission or digital storage system is entirely free from risk. In the event of a data breach that is likely to result in a risk to your rights, ibayar44 will notify affected individuals in accordance with applicable legal requirements.

11. Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by ibayar44:

• Right of access: The right to request a copy of the personal data ibayar44 holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to ibayar44's legal retention obligations;
• Right to restriction: The right to request that processing of your data be restricted in certain circumstances;
• Right to data portability: The right to receive your data in a structured, machine-readable format where processing is based on consent or contractual necessity;
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact ibayar44 via the live chat support function inside your ibayar44 account dashboard. ibayar44 will respond to verified requests within a reasonable timeframe and in accordance with applicable legal requirements.

12. Children's Privacy

The ibayar44 platform is strictly restricted to persons aged 21 years and above. ibayar44 does not knowingly collect or process personal data from individuals under the age of 21. If ibayar44 becomes aware that personal data has been collected from an individual under 21, such data will be deleted and the account will be closed immediately. If you believe that a minor has registered an ibayar44 account, please contact us immediately via live chat support.

13. Changes to This Policy

ibayar44 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Updated versions will be published on this page with a revised "Last Updated" date. Where changes are material, ibayar44 will notify registered members via the contact details on file. Your continued use of the ibayar44 platform following the publication of an updated Policy constitutes your acceptance of the changes.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or ibayar44's handling of your personal data, please contact our support team via live chat available inside your ibayar44 account dashboard. You may also reach us at the email address displayed in the footer of this page. ibayar44 is committed to resolving privacy-related concerns promptly and transparently.

// end.of.document — ibayar44 Privacy Policy v2.4 — Effective 1 Jan 2026